Privacy Policy

1. Introduction

Dr. Calm ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered mental health companion application and website (collectively, the "Service").

This Service is operated by a single developer. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Email Address: When you join our waitlist, we collect your email address to notify you about service updates and availability.
• Conversation Data: When you use the AI therapist features, we collect the conversations and interactions you have with the AI therapist.
• Assessment Results: We collect your responses to mental health assessments and the resulting scores and analyses.
• Mood Tracking Data: If you use mood tracking features, we collect the data you input about your emotional state.
• Session Information: We collect information about your scheduled sessions and reminders.

2.2 Automatically Collected Information

• Usage Data: We may collect information about how you access and use the Service, including device information, IP address, browser type, and usage patterns.
• Cookies and Tracking: We may use cookies and similar tracking technologies to track activity on our Service and hold certain information.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your waitlist registration and send you updates
• Enable AI therapist conversations and mental health assessments
• Generate insights and track your mental health journey
• Send you important notices, such as service updates or changes to our policies
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues

4. Data Storage and Security

Your data is stored securely using Supabase, a third-party database service. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, data storage, and analytics.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Safety: We may disclose information if we believe it is necessary to protect the safety, rights, or property of users or others.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information by contacting us.
• Data Portability: You can request a copy of your data in a portable format.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at the email address provided in the Contact section below.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you request deletion of your account, we will delete your personal information within a reasonable timeframe, subject to legal and operational requirements.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@drcalm.app